/* ================================================================
   chatea.pe DEMO - Tema visual PROFESIONAL COMPLETO
   Aplica solo a demo.cingenieria.pe
   ================================================================ */

:root {
  /* Paleta principal chatea.pe */
  --chatea-primary: #14b8a6;
  --chatea-primary-hover: #0d9488;
  --chatea-primary-dark: #0f766e;
  --chatea-primary-light: #5eead4;
  --chatea-primary-50: #ecfdf5;
  --chatea-primary-100: #ccfbf1;

  --chatea-secondary: #0f172a;
  --chatea-secondary-soft: #1e293b;
  --chatea-secondary-light: #334155;

  --chatea-accent: #06b6d4;
  --chatea-accent-light: #67e8f9;

  /* Semánticos */
  --chatea-success: #10b981;
  --chatea-warning: #f59e0b;
  --chatea-danger: #ef4444;
  --chatea-info: #3b82f6;

  /* Grises finos */
  --chatea-gray-50: #f8fafc;
  --chatea-gray-100: #f1f5f9;
  --chatea-gray-200: #e2e8f0;
  --chatea-gray-300: #cbd5e1;
  --chatea-gray-400: #94a3b8;
  --chatea-gray-500: #64748b;
  --chatea-gray-600: #475569;
  --chatea-gray-700: #334155;
  --chatea-gray-800: #1e293b;
  --chatea-gray-900: #0f172a;

  /* Sombras premium */
  --chatea-shadow-xs: 0 1px 2px rgba(15, 23, 42, 0.04);
  --chatea-shadow-sm: 0 2px 6px rgba(15, 23, 42, 0.06);
  --chatea-shadow-md: 0 4px 16px rgba(15, 23, 42, 0.08);
  --chatea-shadow-lg: 0 12px 32px rgba(15, 23, 42, 0.10);
  --chatea-shadow-xl: 0 24px 60px rgba(15, 23, 42, 0.15);
  --chatea-shadow-primary: 0 8px 24px rgba(20, 184, 166, 0.25);
  --chatea-shadow-primary-lg: 0 16px 40px rgba(20, 184, 166, 0.35);

  /* Radios */
  --chatea-radius-xs: 4px;
  --chatea-radius-sm: 8px;
  --chatea-radius-md: 12px;
  --chatea-radius-lg: 16px;
  --chatea-radius-xl: 20px;
  --chatea-radius-2xl: 28px;

  /* Transitions */
  --chatea-transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  --chatea-transition-fast: all 0.15s ease;
  --chatea-transition-slow: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);

  /* Sobrescribir Chatwoot vars */
  --woot-primary: #14b8a6 !important;
  --w-50: #ecfdf5;
  --w-100: #ccfbf1;
  --w-200: #99f6e4;
  --w-300: #5eead4;
  --w-400: #2dd4bf;
  --w-500: #14b8a6;
  --w-600: #0d9488;
  --w-700: #0f766e;
  --w-800: #115e59;
  --w-900: #134e4a;
  --s-50: #f8fafc;
  --s-100: #f1f5f9;
  --s-200: #e2e8f0;
  --s-300: #cbd5e1;
  --s-400: #94a3b8;
  --s-500: #64748b;
  --s-600: #475569;
  --s-700: #334155;
  --s-800: #1e293b;
  --s-900: #0f172a;
}

/* ================================================================
   TIPOGRAFÍA
   ================================================================ */
html, body, input, button, select, textarea,
.text-slate-600, .text-slate-500, .text-slate-700, .text-slate-800,
[class*='font-'] {
  font-family: 'Inter', system-ui, -apple-system, 'Segoe UI', 'Roboto', sans-serif !important;
  letter-spacing: -0.011em !important;
  font-feature-settings: 'cv02', 'cv03', 'cv04', 'cv11';
}

h1 { font-size: 24px; letter-spacing: -0.03em; }
h2 { font-size: 20px; letter-spacing: -0.025em; }
h3 { font-size: 17px; letter-spacing: -0.02em; }

h1, h2, h3, h4, h5, h6,
.title, .page-title, .header-title {
  font-family: 'Inter', system-ui, sans-serif !important;
  font-weight: 700 !important;
  color: var(--chatea-gray-900);
}

.text-xs { font-size: 12px; }
.text-sm { font-size: 13px; }
.text-base { font-size: 14px; }

code, pre, .code {
  font-family: 'JetBrains Mono', ui-monospace, monospace !important;
}

/* ================================================================
   BODY / BACKGROUND global
   ================================================================ */
body {
  background: linear-gradient(180deg, #f8fafc 0%, #f1f5f9 100%) !important;
  color: var(--chatea-gray-700);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

.app-wrapper, .app-body {
  background: transparent !important;
}

/* ================================================================
   SIDEBAR premium con gradient y detalles
   ================================================================ */
.app-sidebar,
.primary-sidebar,
[class*='sidebar-primary'],
.sidebar-primary-nav {
  background: linear-gradient(180deg, #0f172a 0%, #134e4a 100%) !important;
  border-right: 1px solid rgba(255,255,255,0.05) !important;
  box-shadow: 4px 0 20px rgba(0,0,0,0.08);
  width: 68px !important;
}

.app-sidebar > *,
.primary-sidebar > * {
  padding: 8px 6px !important;
}

.primary-nav__item,
.primary-nav__link,
.sidebar-primary-nav a,
nav.primary-sidebar a {
  border-radius: var(--chatea-radius-md) !important;
  margin: 4px 4px !important;
  padding: 12px 8px !important;
  transition: var(--chatea-transition) !important;
  position: relative;
  color: rgba(255,255,255,0.65) !important;
}

.primary-nav__item:hover,
nav.primary-sidebar a:hover {
  background: rgba(20, 184, 166, 0.18) !important;
  color: white !important;
  transform: translateX(1px);
}

.primary-nav__item.is-active,
.primary-nav__item--active,
nav.primary-sidebar a.is-active {
  background: linear-gradient(135deg, #14b8a6 0%, #0d9488 100%) !important;
  color: white !important;
  box-shadow: 0 6px 16px rgba(20, 184, 166, 0.45);
}

.primary-nav__item.is-active::before {
  content: '';
  position: absolute;
  left: -8px;
  top: 50%;
  transform: translateY(-50%);
  width: 3px;
  height: 24px;
  background: #14b8a6;
  border-radius: 0 3px 3px 0;
}

.primary-sidebar svg,
.primary-nav__item svg,
.sidebar-primary-nav svg {
  width: 22px !important;
  height: 22px !important;
  stroke-width: 2 !important;
}

/* ================================================================
   SIDEBAR SECUNDARIA (submenu de sección)
   ================================================================ */
.secondary-sidebar,
.sidebar,
.left-wrap,
[class*='secondary-sidebar'] {
  background: white !important;
  border-right: 1px solid var(--chatea-gray-200) !important;
  box-shadow: var(--chatea-shadow-sm);
}

.secondary-sidebar h6,
.secondary-sidebar .header,
.sidebar-heading {
  text-transform: uppercase;
  letter-spacing: 0.08em;
  font-size: 11px !important;
  font-weight: 700;
  color: var(--chatea-gray-500) !important;
  padding: 12px 16px 8px !important;
}

.secondary-menu li,
.sidebar-item,
.menu-title-wrap {
  border-radius: var(--chatea-radius-sm) !important;
  margin: 2px 8px !important;
  transition: var(--chatea-transition-fast);
}

.secondary-menu li:hover,
.sidebar-item:hover {
  background: var(--chatea-primary-50) !important;
}

.secondary-menu li a,
.secondary-menu li.active a {
  border-radius: var(--chatea-radius-sm) !important;
  padding: 8px 12px !important;
}

.secondary-menu li.active,
.sidebar-item.active {
  background: linear-gradient(90deg, var(--chatea-primary-50), rgba(20,184,166,0.05)) !important;
  color: var(--chatea-primary-dark) !important;
  font-weight: 600;
}

/* ================================================================
   CARDS globales
   ================================================================ */
.card,
.settings-box,
.dashboard-card,
.report-card,
.list-panel,
[class*='card-block'],
.overview-card {
  border-radius: var(--chatea-radius-lg) !important;
  background: white !important;
  box-shadow: var(--chatea-shadow-sm) !important;
  border: 1px solid var(--chatea-gray-200) !important;
  transition: var(--chatea-transition) !important;
  overflow: hidden;
}

.card:hover,
.dashboard-card:hover,
.overview-card:hover {
  box-shadow: var(--chatea-shadow-lg) !important;
  transform: translateY(-2px);
  border-color: var(--chatea-primary-light) !important;
}

.card-header,
.card-section-header {
  border-bottom: 1px solid var(--chatea-gray-100) !important;
  padding: 16px 20px !important;
  font-weight: 700;
}

/* ================================================================
   BOTONES premium
   ================================================================ */
.button,
button.button,
.btn,
button:not(.emoji__button):not(.close):not(.icon-button):not(.tabs-title a) {
  border-radius: var(--chatea-radius-sm) !important;
  font-weight: 600 !important;
  transition: var(--chatea-transition) !important;
  letter-spacing: -0.01em;
  padding: 8px 16px !important;
  font-size: 14px !important;
  border: none !important;
  cursor: pointer;
}

.button.success,
.button.primary,
.button--primary,
button.success,
button.primary,
.btn-primary,
.button.large.success {
  background: linear-gradient(135deg, #14b8a6 0%, #0d9488 100%) !important;
  color: white !important;
  box-shadow: 0 4px 12px rgba(20, 184, 166, 0.30) !important;
}

.button.success:hover,
.button.primary:hover,
.button--primary:hover {
  background: linear-gradient(135deg, #0d9488 0%, #0f766e 100%) !important;
  transform: translateY(-1px);
  box-shadow: 0 8px 20px rgba(20, 184, 166, 0.40) !important;
}

.button.success:active,
.button.primary:active {
  transform: translateY(0);
}

.button.hollow,
.button--hollow,
.button.clear,
.button.smooth {
  background: white !important;
  border: 1.5px solid var(--chatea-gray-200) !important;
  color: var(--chatea-gray-700) !important;
  box-shadow: none !important;
}

.button.hollow:hover,
.button.clear:hover {
  border-color: var(--chatea-primary) !important;
  color: var(--chatea-primary) !important;
  background: var(--chatea-primary-50) !important;
}

.button.alert,
.button--alert {
  background: linear-gradient(135deg, #ef4444, #dc2626) !important;
  color: white !important;
  box-shadow: 0 4px 12px rgba(239, 68, 68, 0.30) !important;
}

/* Botón sin borde tipo texto */
.button.link,
.button--link {
  background: transparent !important;
  color: var(--chatea-primary) !important;
  box-shadow: none !important;
}

/* ================================================================
   INPUTS y forms elegantes
   ================================================================ */
input:not([type='checkbox']):not([type='radio']),
select,
textarea,
.multiselect__tags,
.multiselect__input {
  border-radius: var(--chatea-radius-sm) !important;
  border: 1.5px solid var(--chatea-gray-200) !important;
  padding: 10px 14px !important;
  font-size: 14px !important;
  transition: var(--chatea-transition-fast) !important;
  background: white !important;
  color: var(--chatea-gray-800) !important;
}

input:not([type='checkbox']):not([type='radio']):focus,
select:focus,
textarea:focus,
.multiselect__tags:focus-within {
  border-color: var(--chatea-primary) !important;
  box-shadow: 0 0 0 4px rgba(20, 184, 166, 0.12) !important;
  outline: none !important;
}

::placeholder {
  color: var(--chatea-gray-400) !important;
  opacity: 1;
}

label {
  color: var(--chatea-gray-700);
  font-weight: 600;
  font-size: 13px;
  margin-bottom: 6px;
  display: block;
}

/* Checkboxes y radios */
input[type='checkbox'],
input[type='radio'] {
  accent-color: var(--chatea-primary);
  width: 16px !important;
  height: 16px !important;
  cursor: pointer;
}

/* ================================================================
   CHAT BUBBLES modernos
   ================================================================ */
.bubble,
.message-container .bubble,
.chat-bubble {
  border-radius: 18px !important;
  padding: 10px 14px !important;
  box-shadow: var(--chatea-shadow-xs) !important;
  max-width: 100%;
  line-height: 1.5;
}

.right .bubble,
.outgoing .bubble,
.message--sent .bubble,
.message--outgoing .bubble {
  background: linear-gradient(135deg, #14b8a6 0%, #0d9488 100%) !important;
  color: white !important;
  border-bottom-right-radius: 6px !important;
  box-shadow: 0 4px 12px rgba(20, 184, 166, 0.20) !important;
}

.left .bubble,
.incoming .bubble,
.message--received .bubble,
.message--incoming .bubble {
  background: white !important;
  color: var(--chatea-gray-800) !important;
  border: 1px solid var(--chatea-gray-200) !important;
  border-bottom-left-radius: 6px !important;
}

.private .bubble,
.private-note .bubble {
  background: linear-gradient(135deg, #fef3c7 0%, #fde68a 100%) !important;
  color: #92400e !important;
  border-left: 4px solid #f59e0b !important;
  border-radius: 12px !important;
}

/* Timestamps sutiles */
.time,
.message-time,
.timestamp {
  color: var(--chatea-gray-400) !important;
  font-size: 11px !important;
  font-weight: 500;
  letter-spacing: 0.02em;
}

/* Avatar en chat */
.contact-thumbnail,
.user-thumbnail img,
.avatar img {
  box-shadow: var(--chatea-shadow-sm) !important;
  border: 2px solid white !important;
  border-radius: 50% !important;
}

/* ================================================================
   LABELS / BADGES / TAGS elegantes
   ================================================================ */
.label,
.tag,
.chip,
.badge,
[class*='label--'],
.multiselect__tag {
  border-radius: 999px !important;
  font-weight: 600 !important;
  padding: 3px 10px !important;
  letter-spacing: 0.01em;
  font-size: 11px !important;
  text-transform: none;
  box-shadow: var(--chatea-shadow-xs);
  border: none;
}

.label__badge {
  border-radius: var(--chatea-radius-xs) !important;
  padding: 2px 6px !important;
}

/* Colores custom para pipeline */
.label[title*='nuevo'],       .label[data-name*='nuevo']       { background: rgba(59,130,246,0.12); color: #1d4ed8; }
.label[title*='interesado'],  .label[data-name*='interesado']  { background: rgba(139,92,246,0.12); color: #6d28d9; }
.label[title*='espera'],      .label[data-name*='espera']      { background: rgba(245,158,11,0.15); color: #b45309; }
.label[title*='ganado'],      .label[data-name*='ganado']      { background: rgba(16,185,129,0.15); color: #047857; }
.label[title*='perdido'],     .label[data-name*='perdido']     { background: rgba(239,68,68,0.12); color: #b91c1c; }

/* ================================================================
   LISTA DE CONVERSACIONES estilo premium
   ================================================================ */
.conversation--list .conversation,
.conversation-item,
.conversation-list__item,
[class*='conversation-list-item'] {
  border-radius: var(--chatea-radius-md) !important;
  margin: 4px 8px !important;
  padding: 12px 14px !important;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1) !important;
  border-left: 3px solid transparent !important;
  background: white;
  border: 1px solid transparent !important;
}

.conversation--list .conversation:hover,
.conversation-item:hover {
  background: var(--chatea-primary-50) !important;
  border-left-color: var(--chatea-primary-light) !important;
  transform: translateX(2px);
}

.conversation--list .conversation.active,
.conversation--list .conversation--active,
.conversation-item.active {
  background: linear-gradient(90deg, #ecfdf5, rgba(20,184,166,0.05)) !important;
  border-left: 3px solid var(--chatea-primary) !important;
  box-shadow: var(--chatea-shadow-sm);
}

.conversation--list .conversation .conversation--user {
  font-weight: 700 !important;
  color: var(--chatea-gray-900) !important;
}

.conversation--details__meta,
.conversation-preview {
  color: var(--chatea-gray-500) !important;
  font-size: 13px !important;
}

.unread {
  background: var(--chatea-primary) !important;
  color: white !important;
  border-radius: 10px !important;
  padding: 2px 8px !important;
  font-size: 11px !important;
  font-weight: 700;
  box-shadow: 0 2px 6px rgba(20,184,166,0.4);
}

/* HEADER superior */
.conversation--header,
.chat-header,
.top-nav,
.app-header {
  background: white !important;
  border-bottom: 1px solid var(--chatea-gray-200) !important;
  box-shadow: var(--chatea-shadow-xs) !important;
  padding: 14px 20px !important;
}

.conversation-panel,
.chat-panel,
.messages-container {
  background: linear-gradient(180deg, #f8fafc 0%, #f1f5f9 100%) !important;
}

.contact-panel,
.conversation--details__container,
.right-panel {
  background: white !important;
  border-left: 1px solid var(--chatea-gray-200) !important;
  padding: 16px !important;
}

.contact-panel h4,
.conversation--details__container h4 {
  color: var(--chatea-gray-500) !important;
  text-transform: uppercase;
  font-size: 11px !important;
  letter-spacing: 0.08em;
  font-weight: 700;
  margin: 20px 0 10px !important;
}

.reply-box,
.reply-panel,
.editor-wrap {
  background: white !important;
  border: 1.5px solid var(--chatea-gray-200) !important;
  border-radius: 12px !important;
  box-shadow: var(--chatea-shadow-sm);
  margin: 12px !important;
  padding: 8px !important;
}

.reply-box:focus-within,
.reply-panel:focus-within {
  border-color: var(--chatea-primary) !important;
  box-shadow: 0 0 0 4px rgba(20, 184, 166, 0.10) !important;
}

/* MODALES */
.modal,
.modal-container,
[class*='dialog'] {
  border-radius: 16px !important;
  box-shadow: var(--chatea-shadow-xl) !important;
  border: none !important;
  overflow: hidden;
  animation: chateaModalIn 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.modal-mask,
.modal-backdrop {
  background: rgba(15, 23, 42, 0.55) !important;
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
}

.modal-header {
  padding: 20px 24px !important;
  border-bottom: 1px solid var(--chatea-gray-100) !important;
  font-weight: 700;
  font-size: 17px;
  color: var(--chatea-gray-900);
}

.modal-body { padding: 24px !important; }

.modal-footer {
  padding: 16px 24px !important;
  border-top: 1px solid var(--chatea-gray-100) !important;
  background: var(--chatea-gray-50);
  display: flex;
  gap: 12px;
  justify-content: flex-end;
}

@keyframes chateaModalIn {
  from { opacity: 0; transform: translateY(20px) scale(0.96); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

/* DROPDOWNS */
.dropdown-pane,
.dropdown-menu,
.multiselect__content {
  border-radius: 12px !important;
  box-shadow: var(--chatea-shadow-lg) !important;
  border: 1px solid var(--chatea-gray-200) !important;
  padding: 6px !important;
  animation: chateaFadeIn 0.2s ease;
}

.dropdown-pane a,
.dropdown-menu li,
.multiselect__option {
  border-radius: 8px !important;
  padding: 8px 12px !important;
  transition: all 0.15s ease;
  color: var(--chatea-gray-700);
}

.dropdown-pane a:hover,
.dropdown-menu li:hover,
.multiselect__option--highlight {
  background: var(--chatea-primary-50) !important;
  color: var(--chatea-primary-dark) !important;
}

/* TABLAS */
table {
  border-radius: 12px;
  overflow: hidden;
  box-shadow: var(--chatea-shadow-sm);
  border: 1px solid var(--chatea-gray-200);
  border-collapse: separate !important;
  border-spacing: 0;
  background: white;
  width: 100%;
}

table th {
  background: var(--chatea-gray-50) !important;
  color: var(--chatea-gray-600) !important;
  font-weight: 700 !important;
  text-transform: uppercase;
  font-size: 11px !important;
  letter-spacing: 0.06em;
  padding: 12px 16px !important;
  border-bottom: 1px solid var(--chatea-gray-200);
}

table td {
  padding: 14px 16px !important;
  border-bottom: 1px solid var(--chatea-gray-100);
  color: var(--chatea-gray-700);
}

table tr:hover td {
  background: var(--chatea-primary-50) !important;
}

table tr:last-child td { border-bottom: none; }

/* TABS */
.tabs {
  background: white !important;
  border-bottom: 1px solid var(--chatea-gray-200) !important;
}

.tabs-title a {
  border-radius: 8px 8px 0 0 !important;
  padding: 12px 20px !important;
  font-weight: 600 !important;
  color: var(--chatea-gray-500) !important;
  border-bottom: 2px solid transparent !important;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.tabs-title a:hover {
  color: var(--chatea-primary) !important;
  background: var(--chatea-primary-50) !important;
}

.tabs-title.is-active a {
  color: var(--chatea-primary-dark) !important;
  border-bottom-color: var(--chatea-primary) !important;
  background: transparent !important;
}

/* KANBAN embudo */
.kanban-board,
.embudo-board {
  padding: 20px !important;
  gap: 16px !important;
}

.kanban-column,
.pipeline-column {
  background: linear-gradient(180deg, var(--chatea-gray-50), white) !important;
  border-radius: 16px !important;
  border: 1px solid var(--chatea-gray-200) !important;
  box-shadow: var(--chatea-shadow-sm);
  min-height: 400px;
  padding: 12px !important;
}

.kanban-column-header {
  padding: 12px 16px !important;
  border-radius: 12px !important;
  font-weight: 700;
  margin-bottom: 12px;
  position: sticky;
  top: 0;
  background: white;
  box-shadow: var(--chatea-shadow-xs);
  z-index: 2;
}

.kanban-card,
.pipeline-card,
.lead-card {
  background: white !important;
  border-radius: 12px !important;
  padding: 14px !important;
  box-shadow: var(--chatea-shadow-xs) !important;
  border: 1px solid var(--chatea-gray-200) !important;
  margin-bottom: 8px !important;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1) !important;
  cursor: grab;
}

.kanban-card:hover {
  box-shadow: var(--chatea-shadow-md) !important;
  transform: translateY(-2px);
  border-color: var(--chatea-primary-light) !important;
}

.kanban-card:active {
  cursor: grabbing;
  transform: rotate(2deg);
}

/* REPORTES estilo Simla */
.overview-container,
.reports-container {
  padding: 20px !important;
  gap: 16px !important;
}

.metric-card,
.overview-metric {
  background: white !important;
  border-radius: 16px !important;
  padding: 20px 24px !important;
  border: 1px solid var(--chatea-gray-200) !important;
  box-shadow: var(--chatea-shadow-sm);
  position: relative;
  overflow: hidden;
}

.metric-card::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--chatea-primary), var(--chatea-accent));
}

.metric-label {
  color: var(--chatea-gray-500) !important;
  font-size: 13px !important;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 8px;
}

.metric-value {
  font-size: 32px !important;
  font-weight: 800 !important;
  color: var(--chatea-gray-900) !important;
  letter-spacing: -0.03em;
  line-height: 1.2;
}

/* LOGIN premium */
.login-container,
.auth-container,
.session-container,
.woot-form-wrap {
  background: linear-gradient(135deg, #ecfdf5 0%, #f0f9ff 50%, #ecfdf5 100%) !important;
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 40px 20px;
  position: relative;
  overflow: hidden;
}

.login-form,
.signup-form,
.woot-form {
  background: white !important;
  border-radius: 20px !important;
  padding: 40px !important;
  box-shadow: 0 20px 60px rgba(15,23,42,0.15) !important;
  max-width: 440px !important;
  width: 100%;
  border: 1px solid rgba(255,255,255,0.5);
  position: relative;
  z-index: 1;
}

.login-form h2,
.woot-form h2 {
  text-align: center;
  color: var(--chatea-gray-900) !important;
  font-size: 24px !important;
  margin-bottom: 8px !important;
}

/* EMPTY STATES */
.empty-state,
.no-record-state,
.no-conversations,
.conversations-list-empty {
  padding: 60px 40px !important;
  text-align: center;
  background: transparent !important;
}

.empty-state h3,
.no-record-state h3 {
  color: var(--chatea-gray-800) !important;
  font-weight: 700 !important;
  font-size: 18px !important;
  margin: 20px 0 8px !important;
}

.empty-state p,
.no-record-state p {
  color: var(--chatea-gray-500) !important;
  font-size: 14px !important;
  max-width: 340px;
  margin: 0 auto;
}

/* NOTIFICATIONS / TOASTS */
.notify-container,
.toast,
.woot-snackbar {
  border-radius: 12px !important;
  box-shadow: var(--chatea-shadow-lg) !important;
  padding: 14px 18px !important;
  font-weight: 500 !important;
  animation: chateaToastIn 0.3s ease;
}

.toast.success { background: linear-gradient(135deg, #10b981, #059669) !important; color: white !important; }
.toast.error { background: linear-gradient(135deg, #ef4444, #dc2626) !important; color: white !important; }
.toast.info { background: linear-gradient(135deg, #3b82f6, #2563eb) !important; color: white !important; }

@keyframes chateaToastIn {
  from { opacity: 0; transform: translateX(30px); }
  to   { opacity: 1; transform: translateX(0); }
}

/* SPINNERS */
.spinner,
.loading-spinner {
  color: var(--chatea-primary) !important;
}

.skeleton {
  background: linear-gradient(90deg, var(--chatea-gray-100) 0%, var(--chatea-gray-200) 50%, var(--chatea-gray-100) 100%) !important;
  background-size: 200% 100%;
  animation: chateaShimmer 1.5s infinite;
  border-radius: 8px;
}

@keyframes chateaShimmer {
  0% { background-position: -200% 0; }
  100% { background-position: 200% 0; }
}

/* AVATARS */
.user-thumbnail,
.avatar,
.user-thumbnail-box {
  border-radius: 50% !important;
  box-shadow: var(--chatea-shadow-sm) !important;
  border: 2px solid white;
}

.online-indicator {
  background: var(--chatea-success) !important;
  border: 2px solid white !important;
}

/* ANIMACIONES globales */
* {
  transition: color 0.15s ease, background-color 0.15s ease, border-color 0.15s ease;
}

.card, .list-item, .metric-card {
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1) !important;
}

@keyframes chateaFadeIn {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}

.message-container, .card, .metric-card, .dropdown-pane {
  animation: chateaFadeIn 0.3s ease;
}

/* BANNER MODO DEMO */
#chatea-demo-banner {
  background: linear-gradient(90deg, #14b8a6 0%, #0f172a 50%, #14b8a6 100%) !important;
  background-size: 200% 100% !important;
  animation: chateaBanner 8s linear infinite;
  z-index: 10001 !important;
}

@keyframes chateaBanner {
  0% { background-position: 0% 50%; }
  100% { background-position: 200% 50%; }
}

/* WIDGET FLOTANTE */
#chatea-demo-widget {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9998;
  background: linear-gradient(135deg, #14b8a6 0%, #0f172a 100%);
  border-radius: 20px;
  padding: 16px 18px;
  box-shadow: 0 20px 50px rgba(20, 184, 166, 0.40), 0 8px 20px rgba(0,0,0,0.10);
  display: flex;
  align-items: center;
  gap: 14px;
  color: white;
  font-family: 'Inter', system-ui, sans-serif;
  cursor: pointer;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  max-width: 320px;
  animation: chateaWidgetIn 0.6s cubic-bezier(0.34, 1.56, 0.64, 1) 1.5s both;
  border: 1px solid rgba(255,255,255,0.15);
}

#chatea-demo-widget:hover {
  transform: translateY(-4px) scale(1.02);
  box-shadow: 0 30px 60px rgba(20, 184, 166, 0.55);
}

#chatea-demo-widget .widget-avatar {
  width: 48px;
  height: 48px;
  background: white;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  font-size: 24px;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}

#chatea-demo-widget .widget-text { flex: 1; min-width: 0; }
#chatea-demo-widget .widget-title { font-size: 14px; font-weight: 700; margin-bottom: 3px; letter-spacing: -0.01em; }
#chatea-demo-widget .widget-subtitle { font-size: 12px; opacity: 0.85; }

#chatea-demo-widget .widget-close {
  background: rgba(255,255,255,0.20);
  border: none;
  color: white;
  border-radius: 50%;
  width: 24px;
  height: 24px;
  font-size: 16px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  line-height: 1;
  transition: all 0.15s ease;
  flex-shrink: 0;
}

#chatea-demo-widget .widget-close:hover {
  background: rgba(255,255,255,0.35);
  transform: rotate(90deg);
}

@keyframes chateaWidgetIn {
  from { opacity: 0; transform: translateY(60px) scale(0.8); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

/* SPLASH WELCOME */
#chatea-welcome-splash {
  position: fixed;
  inset: 0;
  z-index: 10002;
  background: linear-gradient(135deg, #0f172a 0%, #134e4a 50%, #14b8a6 100%);
  display: flex;
  align-items: center;
  justify-content: center;
  animation: chateaSplashOut 0.6s ease 3.8s forwards;
  overflow: hidden;
}

.chatea-splash-inner {
  text-align: center;
  color: white;
  animation: chateaSplashIn 0.8s cubic-bezier(0.34, 1.56, 0.64, 1);
  position: relative;
  z-index: 1;
}

.chatea-splash-inner .logo-big {
  width: 88px; height: 88px;
  background: white;
  border-radius: 20px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 44px;
  margin-bottom: 28px;
  box-shadow: 0 20px 40px rgba(0,0,0,0.3);
  animation: chateaLogoIn 0.6s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.chatea-splash-inner h1 {
  color: white;
  font-size: 34px;
  font-weight: 800;
  letter-spacing: -0.03em;
  margin-bottom: 12px;
}

.chatea-splash-inner p {
  color: rgba(255,255,255,0.85);
  font-size: 16px;
  max-width: 500px;
  margin: 0 auto 30px;
  line-height: 1.5;
}

.chatea-splash-inner .progress-bar {
  width: 240px;
  height: 4px;
  background: rgba(255,255,255,0.15);
  border-radius: 999px;
  margin: 0 auto;
  overflow: hidden;
}

.chatea-splash-inner .progress-bar span {
  display: block;
  height: 100%;
  background: linear-gradient(90deg, #14b8a6, #67e8f9);
  border-radius: 999px;
  animation: chateaProgress 3s ease forwards;
}

@keyframes chateaSplashIn {
  from { opacity: 0; transform: translateY(20px); }
  to   { opacity: 1; transform: translateY(0); }
}

@keyframes chateaSplashOut {
  to { opacity: 0; visibility: hidden; }
}

@keyframes chateaLogoIn {
  from { opacity: 0; transform: scale(0.5) rotate(-10deg); }
  to   { opacity: 1; transform: scale(1) rotate(0); }
}

@keyframes chateaProgress {
  from { width: 0; }
  to   { width: 100%; }
}

/* SCROLLBARS */
::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb {
  background: var(--chatea-gray-300);
  border-radius: 4px;
}
::-webkit-scrollbar-thumb:hover { background: var(--chatea-gray-400); }

* {
  scrollbar-width: thin;
  scrollbar-color: var(--chatea-gray-300) transparent;
}

/* MICRO-DETALLES */
::selection {
  background: rgba(20, 184, 166, 0.30);
  color: var(--chatea-secondary);
}

button:focus-visible,
a:focus-visible,
input:focus-visible {
  outline: 3px solid rgba(20, 184, 166, 0.35);
  outline-offset: 2px;
}

hr {
  border: none;
  border-top: 1px solid var(--chatea-gray-200);
  margin: 20px 0;
}

a {
  color: var(--chatea-primary-dark);
  text-decoration: none;
  transition: all 0.15s ease;
}

a:hover { color: var(--chatea-primary); }

.icon-button,
button.icon-button {
  border-radius: 8px !important;
  padding: 8px !important;
  transition: all 0.15s ease;
  background: transparent;
}

.icon-button:hover {
  background: var(--chatea-primary-50) !important;
  color: var(--chatea-primary) !important;
}

progress,
.progress {
  height: 8px;
  border-radius: 999px;
  background: var(--chatea-gray-200);
  overflow: hidden;
}

/* RESPONSIVE */
@media (max-width: 768px) {
  #chatea-demo-widget {
    right: 16px; bottom: 16px; padding: 12px 14px; max-width: 260px;
  }
  #chatea-demo-widget .widget-avatar { width: 40px; height: 40px; font-size: 20px; }
  #chatea-demo-widget .widget-title { font-size: 13px; }
  #chatea-demo-widget .widget-subtitle { font-size: 11px; }
  .primary-sidebar { width: 60px !important; }
}